Privacy policy and use of cookies

The Advice Southampton site is managed by a partnership of organisations called Southampton Advice Services Alliance. The partnership and members of the alliance are committed to safeguarding your privacy, while providing a high quality of service. We will treat your personal information as confidential and your details will not be given or sold to anyone.

We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Cookie Name Purpose

Session cookie

SESS<...>

When required, cookies beginning with 'SESS' are used to track an individual's persistent status, such as whether they are logged in.

Google analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

JavaScript

has_js

We use this cookie to track which browsers are capable of processing JavaScript. JavaScript is a scripting language which provides enhanced interactivity and visual effects.

Cookie acceptance

cookied-agreed-en

This cookie is used to record if a user has accepted the use of cookies on this website.

 

Your personal information

When you provide information about your age group and status to access information on the site, these details are not retained or tracked in any way. We ensure that your information is treated securely.

Note: This privacy policy only covers this website, other websites linked from this website are not covered by this policy. Once you have accessed another website via one of our links you will be subject to the security and privacy policy of that site.